Support Policy Page

SUPPORT POLICY

Support Policy – FarmFusion Market (FFM)

FarmFusion Market is committed to providing responsive and professional customer service.

1. Support Channels

You can reach us via:

Email: contact@farmfusionmarket.com

Phone: ‪+234 8144346760‬

Live Chat on Website

2. Support Hours

Monday–Saturday: 8:00 AM – 6:00 PM

Sunday: 12:00 PM – 5:00 PM

3. Response Time

Email: 2–12 hours

Phone: Immediate during work hours

WhatsApp: 5–30 minutes

4. Issues We Handle

Order tracking

Delivery delays

Payment issues

Account problems

Product complaints

Vendor onboarding support

5. Escalation

If an issue is unresolved within 48 hours, it is escalated to the FFM Technical & Operations Team

Email: dreemtec@farmfusionmarket.com

FarmFusion Market — Where Technology Meets Agriculture

FarmFusion Market is Africa’s trusted digital marketplace connecting farmers, buyers, suppliers, and agribusiness partners. We make agriculture smarter, faster, and more profitable through technology-driven solutions, logistics support, farmer onboarding, and marketplace access.
Empowering farmers. Expanding markets. Transforming agriculture.

Terms & conditions

return policy

Support Policy

privacy policy

FarmFusion Market (FFM) is an innovative AgriTech platform designed to simplify the buying and selling of agricultural products across Africa.

We provide farmers with digital tools to showcase their products, reach verified buyers, access logistics, monitor market prices, and grow their businesses.

Our mission is to bridge the gap between rural farmers and urban markets through seamless technology, reliable data, and nationwide partnerships.

Join us in building a smarter agricultural future.